Depending on the value of your order may or may not be charged customs or import duties. If your parcel is charged, it is up to the person receiving the parcel to cover these costs. Unfortunately, these char…
Yes. A signature will be required from the person who will receive the delivery.
We ship to the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Finland, France, Germany, Greece, Guernsey, Hungary, Ireland, Isle of Man, It…
If nobody is home to receive the parcel, the delivery company will leave a card saying that they have attempted to deliver the parcel and provide you with details on where the parcel has been delivered to. If there are no safe…
If the outer packaging of your parcel is damaged we suggest that you open the parcel and check its contents before signing for it. If you are not satisfied then…
Depending on the product it will vary however we use DPD, UPS, Royal Mail and Pallet Track for large orders.
In some cases rather than leaving a missed delivery notification card Royal Mail / Parcelforce may deliver to a neighbour or leave the item in a safe place around your property. This may be an outdoor…
We provide you the option of tracking your parcel. If the tracking information states that your items have been delivered but you have not received it, please get in touch with us and…
Delivery to UK
Occasionally items can be delayed in transit which unfortunately we have no control over once your parcel leaves our offices with the selected courier. If you have not received your item within 3 days of the expected…
We are very sorry but we cannot guarantee Next Day delivery to the following UK Postcodes: AB BN BT CA DD DG FK…